What you need to know:

• Our office is open by appointment only. Only those with an appointment will be allowed in the office. Appointments are also required to try on glasses.
• All patients must wear a mask that covers their nose and mouth.
• All patients must use the hand sanitizing station upon entry to the office
• We ask that patients come to their appointment alone, unless another person is necessary (parent, care worker, translator, etc.)

What we’re doing to keep you safe:

We are carefully following the guidelines from Public Health Ontario and the College of Optometrists of Ontario to prevent the spread of COVID-19. We have implemented new safety measures and protocols to keep patients and staff safe:

• All of our staff and doctors are fully vaccinated
• All Doctors and staff must wear masks at all times, as well as eye protection in cases where social distancing cannot be maintained
• All Doctors and staff must follow strict handwashing and health/safety measures at all times.
• Our schedule has been reduced in order to maintain social distancing. This also ensures that we have sufficient time to thoroughly clean and disinfect exam rooms and equipment.
• All patients are screened for COVID-19 when booking their appointment, and upon entry to the office.
• To reduce time spent in office, intake and consent forms are to be filled out digitally prior to appointment.
• Plexiglass barriers have been installed at the reception and dispensary desk.
• We have made changes to our waiting room to permit safe social distancing.
• Shared spaces and equipment are thoroughly cleaned and disinfected after each patient visit.
• Only staff members will be permitted to retrieve frames and sunglasses off the display case.
• All eyewear tried on by patients/clients will be thoroughly sanitized before being returned to the display shelf.
• Telemedicine consults may be offered in certain cases.